The Central Bank of Nigeria (CBN) in an effort to address efficient and optimal circulation of currency circulation in the economy has directed Deposit Money Banks to ensure availability of cash to customers Over-the-Counter and through ATMs.
The apex bank said it will intensify its oversight roles to enforce this new directive and ensure compliance.
Members of the public who are unable to obtain cash Over-the-Counter or through ATMs are encouraged to report these instances via the phone numbers and emails of CBN branches across the states. The contacts are available on the website of CBN.
This directive takes effect from December 1, 2024.
Source: CBN orders cash availability in Automated Teller Machines (ATMs) – StocksWatch
